Sandlconsulting | Jayme's Professional Accolades | Skiendziul and Luzzi Consulting

Jayme Luzzi's Personal Statement

I have initiated change and taken positive action for any company I have worked for throughout my career. In doing this I have shown profit and growth for anyone who has put their trust in me. I would not have been able to attain the success that I did within the sales industry if not for my keen ability to identify and retain quality employees who exceeded the needs and expectations of my employers.

I believe in the highest level of customer service and professionalism at all times. I bring added value to my employer by always looking out for their best interest first and foremost in every situation. The breadth of my experience in communicating effectively with clients or on their behalf has been an asset to all of the companies I have been employed.

When given the chance to lead I do so by example. I am not afraid of the challenge of training or mentoring others to perform at a level above industry standards. I maintain high standards for myself as well as any employees who report to me or are entrusted with my care.

Some examples of my successes throughout my career:

Current Accomplishments:

Running three businesses simultaneously. Catering, event planning, and consulting. These have both local as well as national clients. Some of our business relationships include TruNorth Companies, AL Consulting, Survey Merchandiser, and The New Jersey Chapter of the Global Business Travel Association.

Representing Fairleigh Dickinson University at the 68th Session of the Commission on the Status of Women (CSW68) at the
United Nations Economic and Social Council (ECOSOC).

Business History Achievements:

While at Funcoland I Started with a staff of two people and sales in the low $600k and turned Willowbrook, Funcoland into a 1.6 mm dollar producer with a staff of 15-20 people within 8 months. The store went from being ranked 103 out of 106 stores in the company to the 3rd highest volume.

I was then transferred and promoted to open Funcoland's Seattle, Washington district in 1996. I was responsible for recruiting as well as training all store employees while overseeing the operations of the Tukwila store.

I returned to New Jersey for personal reasons and took a position with Babbage's, I was assigned to their new concept store and took Planet-X from 1.3mm in sales to 1.7mm at their location in Garden State Plaza within a year.

While at Planet-X I was also placed on a special field team to assist Babbage's in structuring their used video game department using my knowledge that stemmed from my previous position at Funcoland.

I then took over three separate stores for Babbage's and helped to solve the customer service issues as well as the loss prevention problems at both their locations in Menlo Park Mall, Software Etc, and Super Software as well as their Babbage's location in Short Hills. While in Menlo Park I doubled the sales volume of the Super Software by changing the marketing focus and implementing a sound system in the store that drew in more customers. I showed a 36% increase in sales volume while at the location of The Mall at Short Hills store.

While with Godiva Chocolatier I received personal accolades for my personal and store sales performance. My location achieved sales of $600k+ within a two-month period (November, December) which was almost double the volume of the year prior.

While at The Body Shop, I had continued sales success in several locations. At the Short Hills location, I was able to maintain a 13% growth in sales over the previous year, while at the Woodbridge location, I was able to show a 38% increase post-remodel on a store that was down 30% on the year and was able to show positive growth of 12% pre-remodel at the Willowbrook location and 17% post remodel on a store that was originally down 32% on the year.

I was given the newly remodeled Woodbridge location for The Body Shop when it reopened in October of 2001 and was one of three stores area-wide (New Jersey/New York Area) to achieve sales higher than the previous year during the 2001 holiday season. (Post 9/11)

I was also ranked one of the top ten managers for The Body Shop for showing an increase in last year’s sales at the Woodbridge location for the first quarter of 2002.

I was the only Store manager in the New Jersey District of The Body Shop to make all 5 sales bonus objectives for the Holiday season of 2002 at The Body Shop.

I also achieved an A+ manager status while at The Body Shop which is given to only the top managers in the company. A+ ranking is based on six areas of performance; Effective Communication, Sales Leadership, Performance Development, Entrepreneurial, Operations Management, and Motivational.

While at Gap I took the Rockaway locations from 60% of their yearly credit card application goals to 103% of their credit card application goals in less than three months.

I was then promoted at Gap to a much higher volume location in Paramus Park and was given the responsibility of running that location. I was also made area trainer for credit card application goals and assisted all stores in implementing action plans to meet and exceed their credit card goals.

While at New York Life I was placed in several mentoring groups for key products such as Long-Term Care (only 24 out of 160 agents were chosen) and 412I (Only 10 out of 160 agents) to train in-depth for sales of these products.

While at Met Life I earned the Super Starter award which is given to agents who earn $20,000 in gross dealer commission their first nineteen weeks in their position.

I won a recruiting contest held by the Met Life office, The Wealth Planning Group for bringing potential recruits to the table and won a night at the Meadowlands Race Track.

With the Altman Group, I was trained in several different departments within the call center and even though I was not with the company for more than a month I was kept throughout the summer which is their slowest period of the year.

All phone calls within the call center are monitored and graded by a quality assurance department. Except for one month, my average score since my inception has been 100%. The only month I did not achieve 100% status on my calls was October 2010 I had one score of 98% which brought my average to 99.98% for that month.

While at the Altman Group I was also one of the highest producing agents so far as the number of contacts per hour. The company goal was 30 and my average was consistently between 35-38 contacts per hour. I was also one of the highest-producing agents for voting averages. Most agents during a typical work week would produce approximately 30-40 votes (full-time). My production for the number of votes was never below 60 and was typically between 70-90 per week while calling. I attribute my success to efficient processes as well as advanced knowledge of finding client information quickly which led to me being promoted to the Shareholder ID Department.

My first business Exotic Enterprises LLC DBA New Jersey Premier Party Group showed profit the first year we were producing and 10% or more growth every year since its inception in 2012.

WORK EXPERIENCE

2012 – Present NJ Premier Party Group – Brick, NJ (Member of International Live Events Association ILEA)

Owner/CEO: My job responsibilities include but are not limited to; planning events, securing venues, promoting events, ordering supplies, bookkeeping, web design, management of event staff of an average of 10-12 people, running and managing events, business planning, and budgeting.

2019 – Present Ocean County Board of Elections – Toms River, NJ

Voting Poll Worker: My job responsibilities include opening the voting polls, closing the voting polls, and assisting people in the voting process for state and national elections.

2017 – 2017 H & R Block – Brick, NJ

Tax Preparer: My job responsibilities included but were not limited to preparing state and federal tax returns for customers. Making educated recommendations to assist clients with potential savings on their future taxation as well as suggesting and selling financial products that could limit clients’ taxable liability. *I took the tax course as a matter of personal knowledge gain. I was offered the tax preparer position after passing my exam. I took the job only to strengthen my skills in this area.

2008 – 2012 Mack Financial Staffing Services - Wayne, NJ

VP Banking Division (Directly for Mack Staffing): Identify qualified candidates for permanent positions within the banking and financial services industry for current clients. As well as initiating and developing new business for the firm in that sector. I recruited for such institutions as Sovereign Bank, Valley National Bank, and All-State Insurance Company as well as local institutions such as Greater Hudson Bank.

Proxy Solicitation Agent, Call Center (For The Altman Group which was acquired by AST): My job responsibilities included but were not limited to; contacting shareholders of various investments to discern receipt of proxy material, assisting them in the voting, researching shareholders' information to contact them, explaining the issues they are being asked to vote on. I worked in both the outbound as well as inbound departments and our call center handled proxy voting, proxy contests, shareholder asset recovery, hostile takeovers as well as purchase options.

Research Assistant, Shareholder Identification Department (For The Altman Group which was acquired by AST): My job responsibilities included but were not limited to identifying the buy/sell person for major institutional holdings, monitoring stock buy and sell reports using Bloomberg, gathering contact information for the decision-makers for buy/sell for major corporations and financial institutions globally, contacting the buy/sell people directly to find out the decision-making process for proxy voting on behalf of the company and/or client.

2006 – 2008 Wealth Planning Group an Affiliate of Met Life - Cranford, NJ

Registered Representative: My job responsibilities included; Meeting with clients to help them determine the best course of action to take to meet and exceed their financial goals. I made the top 30 agents (Out of 160) for sales in the office in less than 34 weeks from the date of hire. I also won contests and accolades for my recruiting efforts while with the firm.

2005 – 2006 New York Life - Paramus, NJ

Financial Services Agent: My job responsibilities included; financial asset assessment, and coordination of personal, business, and insurance needs. Assisting CFP in planning for estates, retirement, college education as well as financial security for existing client base. Building my client base while being mentored.

Registered Representative: My job responsibilities included; financial asset assessment, and coordination of personal, business, insurance, and investment needs. Writing new business and filling out applications for insurance and financial products. Assisting CFP in planning for estates, retirement, college education as well as financial security for existing client base. Continuing to build my client base while being mentored.

2003 – 2005 The Gap - Paramus, NJ

Multi-Unit Store Manager: My job responsibilities included but were not limited to Supervision of up to 300 employees, human resources for the store which included: recruiting, hiring, discipline, coaching and termination of employees, customer service training and supervision as well as coaching and mentoring, cash controls and loss prevention which included: inventory control as well as profit and loss responsibility, sales generation and monitoring which included: sales enhancement, sales tracking for the store as well as individual employees, store operational management which included: the ordering of supplies, merchandising and marketing. In addition to my store responsibilities, I was responsible for other units simultaneously. I was originally in the Rockaway Mall which had two separate locations: Adult Gap and Baby Gap which in total was gross sales of approximately 5mm annual total for both locations. I was transferred and promoted to Paramus Park Mall which was one location with three stores in it: Adult Gap, Kid's Gap, and Baby Gap which was a total of 12mm in sales annually. I was also simultaneously overseeing the operations at Riverside Square Mall which produced approximately 3.5mm in sales annually.

Gap Card Trainer for Bergen County District: This position was in addition to my store responsibilities. While in Rockaway I showed great progress with the Gap card goals and application generation as is stated in my accomplishments. Due to my success, my system became the model for the Bergen County Gap district. I trained all management on the system as well as how to motivate and coach their staff. This position included traveling to stores within the district regularly to assist them in ensuring that they met and exceeded their goals.

2001 – 2003 The Body Shop – Short Hills, NJ

Training Store Manager: My job responsibilities included but were not limited to Supervision of employees, and human resources for the district which included: recruiting, hiring, discipline, coaching and termination of employees, customer service training and supervision as well as coaching and mentoring of employees as well as the managers within the district, cash controls and loss prevention which included: inventory control and stock rotation as well as profit and loss responsibility, sales generation and monitoring which included: sales enhancement, sales tracking for the store as well as individual employees, store operational management which included: the ordering of supplies, merchandising and marketing. I was also responsible on several occasions for overseeing store operations for stores within the district when there was no formal manager present as well as overseeing the processes for stores that were going through remodels.

2000 – 2001 Godiva Chocolatier - Short Hills, NJ

Store Manager: My job responsibilities included but were not limited to Supervision of employees, human resources for the store which included: recruiting, hiring, discipline, coaching, and termination of employees, customer service training and supervision as well as coaching and mentoring, cash controls and loss prevention which included: inventory control, stock rotation as well as profit and loss responsibility, sales generation and monitoring which included: sales enhancement, sales tracking for the store as well as individual employees, store operational management which included: the ordering of supplies as well as merchandise, merchandising, marketing and solicitation of local businesses as well as relationship building within the local area to enhance sales performance.

1998 – 2000 Babbage's Ect. (Now GameStop Inc.) - Short Hills, NJ

Training Manager: My job responsibilities included but were not limited to Supervision of employees, and human resources for the district which included: recruiting, hiring, discipline, coaching, and termination of employees, customer service training and supervision as well as coaching and mentoring of employees as well as the managers within the district, cash controls and loss prevention which included: inventory control and stock rotation as well as profit and loss responsibility, sales generation and monitoring which included: sales enhancement, sales tracking for the store as well as individual employees, store operational management which included: the ordering of supplies, merchandising, and marketing. I was also responsible on several occasions for overseeing store operations for stores within the district when there was no formal manager present.

1993 – 1998 Funcoland Inc. (Now GameStop Inc.) - Wayne, NJ and Seattle, WA

Area Training Manager: My job responsibilities included but were not limited to Supervision of employees, and human resources for the district which included: recruiting, hiring, discipline, coaching and termination of employees, customer service training and supervision as well as coaching and mentoring of employees as well as the managers within the district, cash controls and loss prevention which included: inventory control and stock rotation as well as profit and loss responsibility, sales generation and monitoring which included: sales enhancement, sales tracking for the store as well as individual employees, store operational management which included: the ordering of supplies, merchandising and marketing.

EDUCATION

Fairleigh Dickinson University Spring 2022 – Fall 2023

Master's Degree in Hospitality and Tourism Management GPA:9.970

Fairleigh Dickinson University Fall 2020 – Fall 2021

Master of Advanced Studies with a concentration in Global Emergency Management Administration GPA: 3.965
Fairleigh Dickinson University Fall 2019 – Fall 2020
Bachelor of Arts in Hospitality and Tourism Management GPA: 3.949

Ocean County College Spring 2018 – Spring 2019
Associate of Science in Hospitality, Recreation and Tourism Management GPA: 3.843

DePaul High School Fall 1990 - Spring 1993

High School Diploma

LICENSES & CERTIFICATIONS

2005 Health & Life Insurance Licenses

2006 Series 6, 63, and 7 Investment Licenses

2008 Property & Casualty Insurance License

2017 Certified Tax Preparer

2017 Certified Event Planner

2020 Ordained Minister

2020 CHIA (Certification in Hotel Industry Analytics from the American Hotel & Lodging Education Institute)

2021 Hotel Schools of Distinction: Business Management, Operational Skills, Human Interaction, Personal Skills, and Integrity

2021 FEMA Certification Introduction to Incident Command System, ICS-100

2021 FEMA Certification Fundamentals of Management and Support Coordination of Federal Disaster Operations, IS-00822

2021 FEMA Certification National Preparedness Goal and System Overview, IS-02000

2021 FEMA Certification Multihazard Emergency Planning for Schools, IS-00362.a

2021 ServSafe Manager Certification

2021 Global Emergency Management Administration Certification (FDU)

2021 Transatlantic Seminar on Crisis Management International Policing (FDU)

2022 Compassion and Empathy Training (FDU)

2023 NJ Coalition for Sexual Assault Advocacy Certification

2023 Global Scholars Program with the Global Business Travel Association in conjunction with Fairleigh Dickinson University

TECHNICAL SKILLS
MS Office Applications

MS PowerPoint

FrontPage

Movie Maker

Adobe Photoshop

Web Design

SEO Optimization

VOLUNTEER WORK

Special Olympics 1989 - Present, New York City, New York: Volunteer Summer Games

Junior Chamber of Commerce 1999 – 2005 Edison, New Jersey: Member, Chapter President, Volunteer

Camp Hope 2003 – 2005 East Hanover, New Jersey: Board Member, Fund Raising Organizer, and Volunteer

Ashley Lauren Foundation 2018 - 2020, Spring Lake, New Jersey: Volunteer

Brandon’s Elves 2018 – 2020, Toms River, New Jersey: Christmas Technical Support, Volunteer Organizer and Bingo Caller

Ocean County Families in Need 2018 – 2020, Brick, New Jersey: Volunteer

Helping Hands Food Bank 2018 – 2020, Toms River, New Jersey: Volunteer

Team Rubicon 2020-Present, United States: Grey Team Volunteer

Ocean County Sexual Assault Response Team 2020-Present, Ocean County, New Jersey: Volunteer Survivor Advocate

Free Mason Durand Lodge #179 2021-2022, Point Pleasant, New Jersey: Cook and serve food for their bi-monthly meetings on the 2nd and 4th Monday of every month.

COMMUNITY POSITIONS & OFFICES HELD

President of Tri-State NJ Chapter of Junior Chamber of Commerce 2003 - 2005

Board Member for Camp Hope 2003 – 2005

Life Time NRA Member 2013

Female Republican Representative Brick Township, District 39 2016 - 2020

Community Representative for Ocean County Republican Committee Brick Township District 39 2018 - 2020

Secretary of Ocean County College Music Club 2018 – 2019

Secretary of Ocean County College Hospitality Club 2019

Vice President of the FDU Student Finance Committee 2019 - 2020

AWARDS & ACCOLADES

1993 De Paul High School Forensic Championship Award

1993 De Paul High School Health Award